I guess it depends on the religion. Some religions have actions at their core (like Catholicism), while others (like Zen) focuses more on understanding. You have bad apples in every religion I think, so the people can't always determine the value of the religion. Look at Osama Bin Ladden, he was a muslim, but by all accounts, he didn't act according to the religion. It doesn't make the religion any less accountable just because he was a nutcase.